PMS Support

Build a PMS System That Works as Hard as Your Device.

PMS support services at Cetas Healthcare

PMS Services Overview

PMS Planning & Documentation

We develop PMS Plans aligned with EU MDR Articles 83–86, MDCG guidance, and Notified Body expectations.

PMS Reporting (PMSR / PSUR)

We create PMSR/PSUR reports demonstrating the ongoing safety, performance, and benefit–risk profile of your device.

  • PMS Reports (PMSR) for Class I and Class IIa non-implantable devices
  • PSURs for Class IIa / IIb / III devices

PMS Documentation Offerings

We prepare and update PMS documentation according to MDR, MDCG 2020-7/2020-8, and Notified Body expectations.

PMS Plan Development

  • PMS strategy and objectives
  • Data sources and collection methods
  • Evaluation methodologies and statistical approaches
  • Frequency of activities and reporting
  • PMCF linkage and triggers
  • Feedback pathways to CER, RMF, IFU, and labelling

Data Sources Defined in PMS Plan

  • Complaints and customer feedback
  • Vigilance and FSCA databases
  • Published literature
  • Registry data
  • PMCF outputs

PMS Reporting Offerings

PMS Report (PMSR) Creation

For Class I and applicable IIa devices, PMSR includes following sections:

  • Safety and performance observations
  • Complaint and vigilance trends
  • Corrective/preventive action
  • Overall benefit–risk evaluation

Periodic Safety Update Report (PSUR) Development

For Class IIa/IIb/III devices, PSUR is structured to include following sections:

  • Sales/usage data analysis
  • Complaint and vigilance trend summaries
  • Benefit–risk determination
  • CAPA and FSCA outcomes
  • PMCF findings and conclusions
  • Updates to CER, RMF, or labelling

NB Query Support & Remediation

  • Addressing reviewer comments
  • Updating PMS/PSUR documentation
  • Providing clarifications and justifications
PMS Key Deliverables

Our PMS Deliverables

PMS Plan

PMS Reports (PMSR)

PSURs

Vigilance & Complaint Trend Summaries

PMS Evidence Tables

Risk Management (ISO 14971) Updates

PMS–PMCF Linkage Justification

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Cetas Healthcare is the world’s leading boutique MedTech market research firm. We blend agency-grade research with strategic intelligence frameworks to track pipelines, regulatory shifts, clinical trials, and GTM strategies. As pioneers of ISO 14155-compliant PMCF surveys, we’ve managed 25,000+ patient case forms for Class II & III devices, helping clients secure CE certifications and stay ahead of EU MDR requirements.